Refund policy

If for any reason you don't love your new purchase, we are happy to exchange your full-priced item. Unfortunately we do not offer refunds at this time. All sale items are final sale.

For an exchange:

• the item must be returned in its original unworn condition;
• with tags attached;
• within 14 days after the date on which the order was received.

Your original shipping charges and return packaging costs will not be refunded. Any returned items that are damaged or incomplete will not be accepted and will be sent back as-is to the buyer, at the buyer's expense. 

To process an exchange, please send an email to contact@ocreatelier.com with your order number and we'll take it from there.